Last updated: 11 August 2026
In a world full of chat bots, our support team is a breath of fresh air — real people who genuinely want to sort your problem out. Quick replies are high on our priority list, and most messages are answered with little or no wait.
Message us on WhatsApp
Why everything runs on WhatsApp
- It is faster than email and there is no ticket queue.
- Both sides keep the full chat history, so nothing gets disputed later.
- You can send a payment screenshot or UTR number straight into the chat.
- You are talking to a person, not a bot.
What we can help with
- Creating your 99Exch ID and first login.
- Deposits that have not reflected — send the screenshot or UTR.
- Withdrawal status and KYC.
- Bet queries, settlement questions and disputes.
- Setting deposit limits, a time-out or self exclusion.
To get help faster
Include your registered username, and for a payment issue the amount, date and UTR number or screenshot. For a bet query, send the bet ID. It saves a round of back-and-forth.
Hours and languages
- Support hours: 24 hours a day, 7 days a week.
- Languages: Hindi, English, Tamil, Telugu and Marathi.
- Withdrawals: processed in 2–4 hours during business hours, up to 24–48 hours in exceptional cases.
Other channels
- WhatsApp: [WHATSAPP NUMBER]
- Email: info@99exchangeindia.com
- Registered office: Patparganj, New Delhi, India
Beware of impostors. We will never ask for your password or an OTP, and we never
ask you to pay an individual's personal account. Always start the chat from the WhatsApp button
on this website.