These rules explain how bets are accepted and settled on the 99Exchange market and they apply alongside our Terms and Conditions. Where a rule for a particular sport says something different from a general rule, the rule for that sport is the one that applies.
When a bet counts
A bet counts only once it has been accepted and appears in your bet history, so a price showing on your screen is an offer and not a confirmed bet until it has been matched. Every market is settled on the official result declared by the body running the event at the time of first settlement, and a later appeal or change to that result does not reopen a market that has already been settled.
Back and lay bets
Backing means you are betting that something will happen and laying means you are betting that it will not happen, and taking on the liability that comes with it. A bet is matched only when there is money on the other side at that price, and any part of your bet that stays unmatched carries no stake and can be cancelled while the market is still open.
In-play betting
Markets are suspended at every key moment of a match, which in cricket means every wicket and every break in play, and unmatched bets may be cancelled at that point. Live pictures and live data always reach you with some delay, so please remember that you are betting on a picture that has already moved on, and a bet struck after an outcome is already known may be made void.
When a bet is made void
A bet is made void and the stake returned to your wallet where the event is abandoned, postponed or not completed within forty eight hours of the scheduled start, where the venue changes in a way that materially changes the event, where there is an obvious error in the price offered, where a technical fault has affected the market, or where a named player takes no part in the event at all.
Cricket
Match odds are settled on the official result and a result decided by a shortened overs method such as DLS stands as the result. A super over counts for match odds but it does not count for innings markets, player markets or fancy markets unless it is specifically stated. Fancy and session markets are made void if the innings does not reach the full advertised length, unless the outcome of that market has already been decided. Top batter and top bowler markets need the player to be in the starting eleven, otherwise the bet is made void.
Other sports
Football markets are settled on ninety minutes and stoppage time and do not include extra time or penalties unless it is stated. In tennis, if a player retires or is disqualified before the match is complete the bets are made void unless the market has already been decided. In racing, non runners are made void.
Limits and disputes
Maximum stake and maximum payout limits may apply to a market, an event or an account and these can change without notice. If you are unhappy with the way a market has been settled, message our support team on WhatsApp within seven days with your bet ID and we will check the market log and come back to you with the reason.
